Consumer Engagement Enables Interaction With Energy Supply

Consumer energy efficiency is the driving force behind the idea of “negawatts” – energy demand that is no longer required. Energy efficiency helps address critical utility challenges including base load growth, peak load growth, and carbon management.  Effective consumer engagement is paramount to a successful portfolio of programs using these demand side strategies.

The Smart Grid presents new opportunities for consumer engagement utilizing secure two-way communications to connect consumers, devices, and energy service providers.  Dynamic pricing offers consumers new opportunities to save energy and reduce their electric bill.  Enabling home area network devices – such as in-home displays, programmable communicating thermostats, and load control switches – enhance consumer energy efficiency and demand response program participation.  And entirely new channels for communication with the customer, such as in-home displays, offer opportunities to improve program performance and increase customer satisfaction.

Trilliant’s Smart Grid Consumer Solutions consist of flexible end-to-end solutions including software, devices, and networking that support energy efficiency and demand response programs.

The product portfolio consists of:

• UnitySuite DSM software
• SecureMesh intelligent communications cards
• In-home devices including the SecureMesh Certified AzTech In-Home Display
• SecureMesh Certified Pioneer Programmable Communicating Thermostat
• SecureMesh Certified FA Remote Appliance Controller

Trilliant Smart Grid Consumer Solutions provide the following high level capabilities for demand response, energy efficiency, and in-home device management:

• Dynamic pricing management including Time-Of-Use and Critical Peak Pricing
• Direct load control for PCTs and load controllers
• Text messaging to display-enabled devices
• Advanced communication addressing capabilities
• Real-time task monitoring capabilities including CPP and DLC event communication status
• Individual device control and device status monitoring
• Curtailment event override option e.g. opt-out events
• Open web servers API